VELOUR & PORÉ

Legal Notice & Disclaimer

Last updated: June 2026

This Legal Notice governs your access to and use of the VELOUR & PORÉ website located at velourpore.com and all associated pages, content, features, and services made available through it (collectively, the “Site”). It applies to all visitors, users, and customers regardless of how they access the Site.

VELOUR & PORÉ is a retail brand offering apparel, lingerie, and personal care products. We are committed to providing a transparent, professional, and trustworthy shopping experience. This Legal Notice sets out the terms under which we operate and the basis on which you may use our Site and Services.

By accessing or using the Site in any way, you confirm that you are at least 18 years of age, that you have the legal capacity to enter into a binding agreement, and that you accept and agree to be bound by this Legal Notice in its entirety. If you do not agree to these terms, you must discontinue use of the Site immediately.

Website Owner & Operator

This website is owned and operated by VELOUR & PORÉ. For all inquiries, including legal notices, please contact us at hello@velourpore.com. We aim to respond to all formal correspondence within 5 business days.

Accuracy of Information

We make reasonable and ongoing efforts to ensure that all information published on this Site — including product descriptions, pricing, availability, and promotional content — is accurate and up to date at the time of publication. However, the nature of e-commerce means that information is subject to change without notice, including adjustments to pricing, product specifications, stock availability, and promotional terms.

In the event of a discrepancy between information displayed on the Site and the actual product or service provided, we reserve the right to correct such discrepancies without liability. If a product is listed at an incorrect price due to a typographical or system error, we reserve the right to cancel or refuse any order placed at that incorrect price, regardless of whether the order has been confirmed.

Product images are provided for illustrative purposes only. Colors, textures, and dimensions may vary slightly from what is depicted due to differences in screen calibration, monitor settings, and photographic representation. Such variations do not constitute misrepresentation or grounds for a return outside of the terms set out in our Return & Refund Policy.

Permitted Use of This Website

You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use this Site for lawful personal and commercial purchasing purposes only. This license does not include the right to:

• Resell or commercially exploit any content or products without our prior written authorization
• Collect, scrape, or systematically extract any data, product listings, or content from the Site
• Frame or mirror any portion of the Site without our express written consent
• Use the Site in any manner that could damage, disable, overburden, or impair its functionality
• Introduce any malicious code, virus, or harmful data to the Site or its infrastructure
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity
• Engage in any conduct that is unlawful, harmful, abusive, defamatory, or otherwise objectionable

We reserve the right to monitor use of the Site and to suspend or permanently restrict access for any user who violates these terms or engages in conduct we reasonably determine to be harmful, fraudulent, or abusive, without prior notice and without liability to that user.

Intellectual Property

All content on this Site — including but not limited to brand names, logos, slogans, product names, photography, graphic design, written copy, and software — is the exclusive intellectual property of VELOUR & PORÉ or its licensed content partners and is protected under applicable copyright, trademark, and intellectual property laws.

Nothing on this Site shall be construed as granting, by implication or otherwise, any license or right to use any trademark, logo, or proprietary content without the prior written permission of VELOUR & PORÉ. Unauthorized reproduction, distribution, modification, or commercial use of any content from this Site is strictly prohibited and may result in civil and criminal liability.

Third-Party Links & External Content

This Site may contain hyperlinks to third-party websites, platforms, or resources for informational or convenience purposes. The inclusion of any such link does not imply endorsement, sponsorship, or affiliation with the linked site or its operators. VELOUR & PORÉ has no control over and accepts no responsibility for the content, accuracy, privacy practices, or availability of any third-party website.

Your access to and use of any third-party website is entirely at your own risk and subject to the terms and conditions of that website. We strongly encourage you to review the applicable legal notices and privacy policies of any external site you visit.

No Warranty — Website & Services

This Site and all content, materials, products, and services provided through it are made available on an “as is” and “as available” basis. To the fullest extent permitted by applicable law, VELOUR & PORÉ makes no representations or warranties of any kind, whether express, implied, or statutory, including but not limited to:

• Implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, or non-infringement
• Warranties that the Site will be uninterrupted, error-free, secure, or free from viruses or other harmful components
• Warranties as to the accuracy, completeness, timeliness, or reliability of any content on the Site
• Warranties that any defects in the Site will be corrected or that the Site will meet your specific requirements

Your use of this Site is entirely at your own risk. We do not guarantee that the Site will be available at any particular time or that any product, feature, or content will remain accessible without interruption.

Product Disclaimer

VELOUR & PORÉ sources products through third-party suppliers and fulfillment partners. We are not the original manufacturer of the products sold on this Site. While we take reasonable steps to ensure the quality and safety of the products we offer, we make no warranty that any product is free from defect, suitable for any specific purpose, or appropriate for individuals with particular sensitivities, allergies, or medical conditions.

Customers are solely responsible for reviewing all product details, materials, ingredient lists, and care instructions prior to purchase and use. If you have known allergies, skin sensitivities, or any medical condition that may be affected by a product, you are advised to consult a qualified healthcare professional before use. VELOUR & PORÉ accepts no liability for adverse reactions, allergic responses, personal injury, or property damage resulting from the use of any product purchased through this Site.

Third-Party Fulfillment & Shipping

Order fulfillment and shipping logistics are handled in part by third-party service providers. While we maintain oversight of our fulfillment operations and hold our partners to professional standards, VELOUR & PORÉ is not responsible for delays, errors, or failures that arise from the independent operations of shipping carriers, customs authorities, or fulfillment partners.

Estimated delivery timeframes are provided in good faith based on information available at the time of dispatch and are not guaranteed. VELOUR & PORÉ shall not be held liable for delays caused by third-party carriers, customs processing, weather events, or any other circumstances outside our direct control.

Limitation of Liability

To the maximum extent permitted by applicable law, VELOUR & PORÉ, its owners, directors, employees, agents, corporate affiliates, suppliers, fulfillment partners, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages of any nature arising out of or in connection with:

• Your access to or use of, or inability to access or use, this Site or any of its content
• Any products purchased through this Site, including product defects, personal injury, or property damage
• Unauthorized access to or alteration of your personal data or account
• Conduct or content of any third party, including shipping carriers, payment processors, and fulfillment providers
• Delivery delays, lost or damaged shipments, or fulfillment errors attributable to third-party service providers
• Any interruption, suspension, or termination of the Site or any of its services
• Circumstances beyond our reasonable control, including natural disasters, pandemics, government actions, or supply chain disruptions

This limitation of liability applies regardless of the legal theory on which the claim is based — whether in contract, tort, strict liability, or otherwise — and regardless of whether we have been advised of the possibility of such damages.

Where applicable law does not permit the complete exclusion of liability, our total aggregate liability to you for any claim arising from your use of this Site or the purchase of our products shall not exceed the total amount you paid to us for the specific product or transaction giving rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless VELOUR & PORÉ and its owners, officers, directors, employees, agents, affiliates, and licensors from and against any and all third-party claims, actions, demands, liabilities, losses, damages, costs, and expenses (including reasonable legal fees) arising out of or in connection with your use of this Site, your violation of this Legal Notice or any applicable law, or your infringement of any third-party rights.

Dispute Resolution & Waiver of Class Action

In the event of any dispute, claim, or controversy arising out of or relating to your use of this Site or the purchase of our products, we encourage you to contact us directly at hello@velourpore.com in the first instance. We are committed to resolving disputes in a fair and timely manner and will make genuine efforts to reach an amicable resolution within 30 days of receiving written notice.

To the fullest extent permitted by applicable law, you agree that any dispute resolution proceedings between you and VELOUR & PORÉ will be conducted solely on an individual basis. You hereby irrevocably waive any right to participate in or bring a class action lawsuit, class-wide arbitration, or any other representative or collective proceeding against VELOUR & PORÉ.

Governing Law & Jurisdiction

This Legal Notice and any disputes arising out of or in connection with it or your use of this Site shall be governed by and construed in accordance with the laws of the State of South Carolina, United States, without regard to its conflict of law provisions. You irrevocably submit to the exclusive jurisdiction of the state and federal courts located in South Carolina for the resolution of any such disputes and waive any objection to venue in those courts.

Severability & Entire Agreement

If any provision of this Legal Notice is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be severed from the remainder of this Legal Notice without affecting the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

This Legal Notice, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitutes the entire agreement between you and VELOUR & PORÉ with respect to your use of this Site and supersedes all prior communications, representations, and agreements relating to the same subject matter.

Changes to This Notice

VELOUR & PORÉ reserves the right to amend or update this Legal Notice at any time. Any changes will be effective immediately upon publication to this page. The “Last updated” date at the top of this document will reflect the date of the most recent revision. We encourage you to review this page periodically to remain informed of any updates. Your continued use of the Site following any changes constitutes your acceptance of the revised Legal Notice.

Contact

For any questions or formal correspondence regarding this Legal Notice, please contact us at:

• Email: hello@velourpore.com
• Website: velourpore.com