Contact Us

We’re here to help. Whether you have a question about your order, need skincare advice, or just want to say hello — reach out and we’ll get back to you fast.

Get in Touch

Email: support@poreselfcare.com
Response Time: Within 24 hours, Monday–Friday

Order Support

For questions about an existing order, please include your order number in your message so we can help you as quickly as possible.

Common Questions

• Where’s my order? — Check your shipping confirmation email for a tracking link.
• How do I return or get a refund? — See our Refund Policy. We make it easy.
• How do I use the PORÉ devices? — Each product includes usage instructions. Our team is happy to walk you through the routine.

Our 90-Day Guarantee

Not happy? We’ll make it right. Every purchase is protected by our 90-day money-back guarantee.